Frequently Asked Questions
Find answers to common questions about our collections and services
How do I care for my BY FAR leather products?
We recommend avoiding prolonged exposure to direct light and moisture. Clean with a soft, dry cloth and store in the provided dust bag.
Are your shoes true to size?
Most of our styles run true to size. However, for narrow or pointed designs, we recommend referring to the specific size guide on the product page.
Where are BY FAR products manufactured?
Our collections are designed with a focus on craftsmanship and are primarily produced in family-run factories across Europe.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately. Please contact our support team within 30 minutes for any urgent changes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide via our premium courier partners.
How can I track my delivery?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's portal.